The University of Texas at Austin Athletics
Ticket Account Security
Ticket Account Security
As we continue into the 2025-26 Texas Athletics season, it's essential to ensure that your Texas Athletics account information is secure. Please take a moment to review the suggested security enhancements below to help keep your personal account information and tickets secure.
Enhance Your Account Security
Create a Strong and Unique Password: Ensure your Texas Athletics account password is unique and not used for any other accounts. You can reset your password if needed. Below are the password requirements:
- 14 Characters
- 1 Number
- 1 Uppercase Letter
- 1 Lowercase Letter
- 1 Symbol
Ticket Transfer and SeatGeek Listings Protection
Effective immediately, a required one-time passcode (OTP) will be used to verify your identity for the following actions within your Texas Athletics account:
- Transferring tickets to friends or family.
- Listing tickets for sale on SeatGeek, the Official Fan-to-Fan Ticket Marketplace of the Texas Longhorns.
This passcode will be sent to the email address associated with your ticket account whenever a transfer or resale listing is initiated. This added step significantly enhances the security of your valuable season tickets against unauthorized access.
Additional Security Recommendations
Secure Your Email Password: Use a strong, unique password for your email account to prevent unauthorized access to your Texas Athletics account.
Verify Your Contact Information: Log into your account at TexasLonghorns.com/MyAccount to update your contact information, especially your:
- Primary Email Address: This is where your one-time passcode will be sent.
- Mobile Phone Number: A key channel for transferring tickets and receiving text messaging from Texas Athletics.
By keeping your contact information current, you ensure you can quickly receive and use your OTP to complete any ticket management action.
Beware of Scammers: Always use official channels to communicate with the Texas Longhorns. If you notice any suspicious activity on your account, please contact the Texas Athletics Ticket Office immediately at (512) 471-3333. Please note that you will receive email notifications from no-reply@texaslonghorns.paclive.com when a ticket is transferred out of your account and when a ticket is accepted by someone else. If you receive either of these communications without initiating a transfer, please contact the Texas Athletics Ticket Office immediately so that we can troubleshoot any potential security threats to your ticket account.