The University of Texas at Austin Athletics
Texas Athletics announces matchday updates and at-home enhancements for 2020 volleyball season
09.30.2020 | Volleyball
Home season set to begin Thursday, Oct. 1 against Kansas at the Erwin Center.
As an update for Texas Volleyball matches being moved to the Frank Erwin Center, Texas Athletics is implementing additional safety measures in accordance with University leadership, Big 12 Conference, NCAA, and public health official guidelines. Fans are asked to do their part by conscientiously practicing physical/social distancing, frequently washing hands, using hand sanitizer, wearing face coverings, and entering the assigned gate on their mobile ticket to ensure the safest possible environment at sporting events throughout the 2020-21 season. All fans should keep a safe distance between their party and other fans while inside and outside of the Erwin Center.
Updates and enhancements this season include:
FACE COVERINGS REQUIRED
All fans and staff will be required to wear a face covering that covers the nose and mouth completely (except for children under the age of two). Face coverings are not a substitute for social distancing and fans are asked to keep a safe distance between their party and other fans while inside and outside of the Frank Erwin Center. Fans must continue to wear face coverings while cheering on the Horns in the stands.
MOBILE TICKETING
Acess and manage your season tickets using the Texas Longhorns App: APPLE | ANDROID
Please take the following actions on the mobile app to access your tickets:
- Sign in to the app with an email address and password for the app account. If you don't have an app login, you will need to create a new one. The app login is NOT your TexasSports.com ticket account login associated with your season tickets, so you may need to create a new email address and password for the app.
- Now that you're logged in to the app, click the "Tickets" icon in the lower right corner.
- Select "Manage My Tickets" when prompted.
- Login with your TexasSports.com ticket account email address and password associated with your season tickets.
- Select the game tickets you wish to add to your digital wallet. Apple users may select the "Add to Apple Wallet" option while Android users may select "Add to Google Pay". You can select some or all of your tickets at any point. Please download G Pay if you haven't already.
- Your tickets can now be found in your digital wallet which can be found in your phone's applications.
- If you would like to transfer ticket(s), select "Start a Transfer" and enter the mobile phone number of the recipient you wish to transfer the ticket(s) to. The recipient must also have a smartphone.
- Fans who wish to sell their tickets may do so via StubHub, the Official Fan-to-Fan Ticket Marketplace of the Texas Longhorns.
Using your tickets on matchday
New this season: to provide for smoother ingress into the arena, fans are required to enter the Erwin Center at the doors assigned on your mobile tickets. All doors are ADA accessible. Please download your tickets to your phone in advance of matchday to speed up entry into the stadium.
Currently, there are no group tickets, mini plans, or single-match ticket sales for the 2020 Texas Volleyball season.
PARKING
Season ticket holders who purchased a season parking pass will park in the Trinity Garage. ADA parking is available in the designated/signed spaces in Lots 108 (just south of the Erwin Center) and 118 (just north of the Erwin Center). Both 108 and 118 are accessible from the southbound I-35 access road.
ARRIVAL, GATE ENTRY, AND PEDESTRIAN FLOW
We have implemented a number of measures to make arrival and entry at the Frank Erwin Center a safe experience this season including:
- Season ticket holders will be required to enter at the assigned gate listed on their mobile ticket.
- Social distancing markers will be placed at gate entry and strictly enforced to allow for social distancing.
- Metal detectors will be utilized for screening as fans enter the Frank Erwin Center
- Clear Bag Policy: A clear bag policy is in effect to enhance existing security measures and expedite venue entry at Texas Athletics events on the Forty Acres. For more details, visit TexasSports.com/Clearbag
In order to minimize ingress/egress congestion at gates and section entrances, Texas Athletics has established pedestrian flow guidance to educate fans on how to access their seats in the most efficient manner.
ALCOHOL SALES AVAILABLE
Beer, wine, seltzers, and cocktails will be available for purchase at the Erwin Center. Happy hour pricing will be available when doors open until the playing of the national anthem.
NO LONGHORN PEP BAND
In consultation with university leadership, the faculty of the College of Fine Arts, band leadership and Athletics, the Longhorn Pep Band will not perform at Texas Volleyball matches this season.
IN-ARENA ADJUSTMENTS
Texas Athletics has implemented several additional policies and measures this season to keep our fans safe in the stands and our student-athletes, staff, and game officials safe on and off the field including:
- All transactions for concessions, merchandise, and parking at the Erwin Center will be contactless and cashless (credit cards, debit cards, and prepaid cards only).
- Expanding the team area benches on the court and eliminating fan seating in the first eight rows in the arena will provide additional protection for our student-athletes and team personnel
- Texas Cheer will continue to be part of matchdays this season; megaphones will not be utilized.
- Eliminating most on-court promotions
- No physical premium item giveaways to prevent additional touchpoints between fans and staff